- customer management software
- программное обеспечение для управления клиентами
English-Russian IT glossary. 2014.
English-Russian IT glossary. 2014.
Knowledge management software — (KM Software) is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. The concept of knowledge management is based on a range of… … Wikipedia
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Software Lifecycle Processes — are methods and standards for improving and mastering development processes, supporting processes and management processes throughout the software lifecycle.The quest for the optimized mix of processes has resulted in different standards… … Wikipedia
Software development process — Activities and steps Requirements Specification … Wikipedia